Hi Babe! Start the return process for your order by entering your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 14 days of receipt of your shipment. Swimsuits and Basix purchased at full price are eligible for refund, excluding the shipping cost. Swimsuits and Basix purchased with a discount code are only eligible for store credit, excluding the shipping cost.
- They must be in original condition with liners attached
- For clothing, unwashed and unworn
- In the original packaging
Final Sale Items
Hats, face masks, accessories, nails, items purchased at $17 or less, and items purchased buy one get one free are final sale and are ineligible for return.
Free gifts or promotional items are not returnable.
Are there any charges for return?
- There is a $4.00 charge for return that will be deducted from your return
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied via store credit or original method of payment, within 10 business days.