Shipping And Handling


Worldwide shipping is available. Standard orders ship within 1-2 business days from the order date, this excludes weekends and holidays. Express (next day) shipping is available to ship same day for orders placed by 1pm EST all orders placed after 1pm EST will ship the following business day and does not process nor transit on weekends or holidays. Orders placed during a sale or the holidays can take approximately 5-7 business to process and ship. Please note that MATTE COLLECTION is not responsible for any potential delay after your item has been shipped as ship times do vary depending on your package origin and destination. MATTE COLLECTION is not responsible for any additional customs fees or duties that may apply. MATTE COLLECTION does not take responsibility for lost, misplaced, packages stating delivered by USPS or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. MATTE COLLECTION does not claim responsibility for package delays or lost items due to items being returned to sender by our third party mail carriers, for reasons including, but not limited to: insufficient addresses, incorrect address provided at check out, inaccessible delivery location at time of delivery, unpaid duties fees, and inability to forward package to updated addresses. We do offer standard shipping with insurance. For more information on international custom fees please contact your postal office or local government. MATTE COLLECTION does not enforce these fees so we are not able to waive the fee upon delivery or reimburse you for this fee. Failure to pay customs fees will result in the parcel being sent back to us and store credit will be issued, minus the initial shipping cost.

Please note all International parcels MUST be shipped to the billing address of the cardholder. In the event your billing address and shipping address do not match your order will be placed on hold and you will be contacted by one of our customer service representatives. 

 

Guide Package Protection

What is Guide Package Protection? Guide Package Protection protects your order against loss, damage, theft, and more. In just a couple of clicks, you'll receive a refund or replacement for approved claims. To cover your order, make sure Guide Package protection is checked before you place your order at checkout. 

Guide Protection for Matte Collection - If you opt out of Guide Package Protection then Matte Collection is not liable for lost, damaged, or stolen items.

How do I file a claim with Guide Package Protection? If you’ve purchased package protection and need to make a claim, head here to File a Claim.

What am I covered for? Guide Package Protection covers lost, damaged, and stolen packages.

What do I get if my claim is successful? You have the option of a refund or replacement of your order.

How much does Package Protection cost? The cost of Guide Package Protection depends on the total value of your order.

What happens if my parcel is stolen / if it says delivered but I haven’t received it? File a claim as normal here and Guide will go ahead and process your claim.

How long do I have to file a claim? 30 – 45 days depending on the claim type. This is from the date you placed your order.

 


Based on 20380 reviews
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This is What Long Legged Girlies Dreams are Made Of

I am so happy with these, I have had to physically restrain myself from buying them in every single color available in my size. I purchased the XL-Long. I usually wear 34" inseam pants, PLUS I have a big booty (34" waist and 46" hip measurements). I have never in my LIFE been able to find sweatpants that look cute and girly on me and flatter my booty and curves. Normally, to get the right length, I have to buy pants that are way too big and then deal with sagging super low in the crotch and being huge in the waist. These Matte Long Joggers actually fit so perfectly. Length is amazing, even longer than I need, so they look cute and bunchy at the bottoms where the scrunch is - my long legged girlie DREAM. The waist is so cute and flattering, coming in right over my belly button, right where the matching crop hoodie falls for an incredibly flattering fit and shape. The material is so soft and thick and plush. I will be so comfy wearing these outside for jogs this winter. It will be so much better than running in 20 - 40 degree F weather with thin leggings on. I washed AND dried them and they did not shrink. I bought 2 more pairs, along with their matching crop hoodies. PLEASE restock Sage in XL -Long, with the Sage Crop Hoodie in L!

stylish sweat pants

It’s very soft and comfortable . I love the wide leg because it makes it look more stylish. I would have given it a five star but it was way too long. I got a small which what normally wear unless I know something runs big.

hoodie

Love this hoodie. It fits perfectly and very cozy and warm.

Everything and More

From the quality to the fit, the outfit is everything. Definitely ordering more colors❤️

E
Aerolux Bra - Vanilla
Eloise Presley
perfect

I purchased the leggings, bra and 2 tanks and all 3 fit me to perfection. I am 5'5 175lbs and the Medium fit me to perfection. I got a size medium in all 3 (bra, leggings and tanks) The material is buttery soft. I can't wait to purchase more.

So soft and comfortable

S
Forma Wrap Top - Pink Cloud
Sharniece Jamison
Love it

I honestly want one in every color. Great quality and a perfect fit WITHOUT the saggy cro+ch look.

OMG! The best set EVER!

I loveeeeee this set! OMG it's so much better than I expected, seriously! It is like a spandex material that snatches you in! And the color?! WOW it's so beautiful in person. I'm officially sold and I will now be getting every color they offer. THE BEST!!!!!

I love your product.

So comfy

The fabric is really nice quality and has good weight to it. Is so comfy to wear and it looks super cute on!

The Best Ever!

The most comfortable. So much better than the competitors quality and affordability wise. Told every one in my life to get Matte!!!

I love my clothes

These are some of the best sets that I’ve ever purchased. The quality of the fabric is top of the line. The fit is perfect and I love the way that these sets enhance my shape! Now I want every color! Lol

J
Athleisure Mystery Box
Jamhila Hodge

Athleisure Mystery Box

B
Athleisure Mystery Box
Brittany Hampton

Athleisure Mystery Box

S
Athleisure Mystery Box
Samantha Milligan
Good selection

Everything was decent the quality was great I love ordering from the Matte collection

Capri leggings

Love love love!! They fit perfectly, so soft and comfortable! I got lots of compliments on them ❤️

A
Athleisure Mystery Box
Audra Hamilton
Great surprise bundle

Definitely worth the purchase. The pants are butter soft and the crop top hoodie was of excellent quality. The crop top was soft and fits perfectly. Will definitely purchase again.

I love this company!

I swear by this company the quality of clothing and the customer service is top tier!!!!!

D
Forma Wrap Top - Navy
Danikquia Starks
Comfy buttery material

Wrap top fits well- was very comfy to wear during a 1.5 hour ballet class. Quality is good especially for the price.

The Material

This jumpsuit is so versatile! The material is love to my skin! It’s a must for your wardrobe!

Order a size down! Sleek nice fit.

M
Athleisure Mystery Box
Maxine Cosbert
Cute choices

I always like these boxes. The athleisure items chosen for me look great, and the quality is good. I only wish brighter colors were chosen, but I am pleased.

S
Athleisure Mystery Box
Sheena Fonnah

Everything fit great.

Linus Cover up

Very flattering! I wore it with a plane black bathing suit and it came out elegant, but would look good over any other suit.