FAQ

Am I able to exchange an item from my order?

We do not offer exchanges at this time. You can return the item as long as it is eligible and purchase a different size or style  once you have received your refund or credit.


Can I modify an item from my order?

Once an order has been placed we are unable to make changes to the items in the order. As long as the order has not yet been fulfilled we can cancel the order and you can repurchase with correct quantities or sizes.


Am I able to pick up my order?

We do not allow pick-ups from the warehouse


I placed an order and submitted the incorrect address. How can I fix this?

Contact customer service at hello@mattecollection.com with your order number and the correct shipping address so that we can correct this for  you. Please note once the order is processed and a shipping label is created we will not be able to modify.


Do you ship internationally?

Yes, we offer worldwide shipping!


How can I cancel my order?

Send an email to customer service at hello@mattecollection.com as long as the order has not been fulfilled they will be able to cancel your order. After the order has been fulfilled we are no longer able to cancel your order.


I received my order but an item is missing, what do I do?

Send an email to customer service at hello@mattecollection.com with your order number and the name of the missing item.

 

How can I become a brand ambassador for Matte Collection?

You can apply for our ambassador program here!

 

I placed an order and did not receive a confirmation email. 

There may be a typo in the email provided during checkout. Send an email to customer service at hello@mattecollection.com with your first and last name, shipping address, and the email address you would like the confirmation email to be sent to.
Based on 20380 reviews
93%
(18993)
6%
(1178)
1%
(159)
0%
(24)
0%
(26)
This is What Long Legged Girlies Dreams are Made Of

I am so happy with these, I have had to physically restrain myself from buying them in every single color available in my size. I purchased the XL-Long. I usually wear 34" inseam pants, PLUS I have a big booty (34" waist and 46" hip measurements). I have never in my LIFE been able to find sweatpants that look cute and girly on me and flatter my booty and curves. Normally, to get the right length, I have to buy pants that are way too big and then deal with sagging super low in the crotch and being huge in the waist. These Matte Long Joggers actually fit so perfectly. Length is amazing, even longer than I need, so they look cute and bunchy at the bottoms where the scrunch is - my long legged girlie DREAM. The waist is so cute and flattering, coming in right over my belly button, right where the matching crop hoodie falls for an incredibly flattering fit and shape. The material is so soft and thick and plush. I will be so comfy wearing these outside for jogs this winter. It will be so much better than running in 20 - 40 degree F weather with thin leggings on. I washed AND dried them and they did not shrink. I bought 2 more pairs, along with their matching crop hoodies. PLEASE restock Sage in XL -Long, with the Sage Crop Hoodie in L!

stylish sweat pants

It’s very soft and comfortable . I love the wide leg because it makes it look more stylish. I would have given it a five star but it was way too long. I got a small which what normally wear unless I know something runs big.

hoodie

Love this hoodie. It fits perfectly and very cozy and warm.

Everything and More

From the quality to the fit, the outfit is everything. Definitely ordering more colors❤️

E
Aerolux Bra - Vanilla
Eloise Presley
perfect

I purchased the leggings, bra and 2 tanks and all 3 fit me to perfection. I am 5'5 175lbs and the Medium fit me to perfection. I got a size medium in all 3 (bra, leggings and tanks) The material is buttery soft. I can't wait to purchase more.

So soft and comfortable

S
Forma Wrap Top - Pink Cloud
Sharniece Jamison
Love it

I honestly want one in every color. Great quality and a perfect fit WITHOUT the saggy cro+ch look.

OMG! The best set EVER!

I loveeeeee this set! OMG it's so much better than I expected, seriously! It is like a spandex material that snatches you in! And the color?! WOW it's so beautiful in person. I'm officially sold and I will now be getting every color they offer. THE BEST!!!!!

I love your product.

So comfy

The fabric is really nice quality and has good weight to it. Is so comfy to wear and it looks super cute on!

The Best Ever!

The most comfortable. So much better than the competitors quality and affordability wise. Told every one in my life to get Matte!!!

I love my clothes

These are some of the best sets that I’ve ever purchased. The quality of the fabric is top of the line. The fit is perfect and I love the way that these sets enhance my shape! Now I want every color! Lol

J
Athleisure Mystery Box
Jamhila Hodge

Athleisure Mystery Box

B
Athleisure Mystery Box
Brittany Hampton

Athleisure Mystery Box

S
Athleisure Mystery Box
Samantha Milligan
Good selection

Everything was decent the quality was great I love ordering from the Matte collection

Capri leggings

Love love love!! They fit perfectly, so soft and comfortable! I got lots of compliments on them ❤️

A
Athleisure Mystery Box
Audra Hamilton
Great surprise bundle

Definitely worth the purchase. The pants are butter soft and the crop top hoodie was of excellent quality. The crop top was soft and fits perfectly. Will definitely purchase again.

I love this company!

I swear by this company the quality of clothing and the customer service is top tier!!!!!

D
Forma Wrap Top - Navy
Danikquia Starks
Comfy buttery material

Wrap top fits well- was very comfy to wear during a 1.5 hour ballet class. Quality is good especially for the price.

The Material

This jumpsuit is so versatile! The material is love to my skin! It’s a must for your wardrobe!

Order a size down! Sleek nice fit.

M
Athleisure Mystery Box
Maxine Cosbert
Cute choices

I always like these boxes. The athleisure items chosen for me look great, and the quality is good. I only wish brighter colors were chosen, but I am pleased.

S
Athleisure Mystery Box
Sheena Fonnah

Everything fit great.

Linus Cover up

Very flattering! I wore it with a plane black bathing suit and it came out elegant, but would look good over any other suit.